"Our multispecialty medical group practice has been using Dragon software for about two years with our electronic health record. I can't say enough about how the product has worked reliably to help us improve our documentation. The features each Dragon user can customize will suit just about anyone. On top of that, Connell McGrath did a great job with training and implementation and continues to help us with education and ongoing follow-up. He has made himself available whenever we have asked. What's more, Connell has an ability to think like the providers and has a great grasp of their issues. He has been quickly able to help resolve difficulties with any use of the product's features and to troubleshoot the infrequent problems we have experienced. When it comes to changes in our hardware or software in the office, Connell has helped us assess our needs and has been honest and realistic with his advice coupled with a fundamental understanding of our organization and the Dragon software. Connell has been a great asset behind what we have found to be a fine product."
"Connell has spent a tremendous amount of time and effort developing vocabulary and language specific to my field. He often communicated with me for clarity and exactness in building this vocabulary, which I found very admirable. Connell has been available by all current means of communication and responds as quickly as possible with answers to my questions or special needs. This was well demonstrated recently when he created a new, more efficient consultation template just hours after my request. I have been impressed by his professionalism, his patience with my staff as well as with me, and his intelligence as he handles new problems and situations. He has kept me informed about software and equipment upgrades and has saved my practice a great deal of time and money over the last seven years."
"I have increased my efficiency over typing at least two-fold using Dragon Medical version 10. I can do twice as many dictations in the same amount of time. This translates into less time in the office, and more time with patients and family. Even the ramp up time was far less than I expected; the neurological terms are all there and ready to use. The improvements provided by Connell McGrath make my work with Dragon much more efficient and save me even more time. To be honest, I have had fun working with the software. I endorse the product to my other colleagues who remain 'in the dark ages.'"
"My colleagues and I have worked with Connell McGrath for over 10 years, during which time he has successfully introduced us to and trained us in the use of voice recognition software. Five years ago, he enabled us to evolve into a paperless medical record, using voice recognition software. Results have been excellent, and throughout we have been very impressed with his expertise, problem solving ability, dependability, availability and business ethics. Over the years we have recommended him to colleagues without reservation, and do so now with enthusiasm."
"Our small group office has been using TexTALK and Dragon for 8 years, and we remain very satisfied with our choice of both product and vendor. Connell has been much more than a sales person, he has taken an active interest in the integration of this product into our work flow in the most economical way possible. He is responsive, responsible for his product, and reliable. Connell is able to offer both highly technical customization and a patient, reassuring teaching style, and we have not always been easy on him!"